Shipping
Do you ship worldwide?
Yes, we offer worldwide shipping. All parcels are shipped from the Sunshine Coast, Australia.
When will my order be dispatched?
As all of our products are thoughtfully handmade and packed, please allow:
2–7 business days for Australian orders
7–14 business days for international orders
If you require your order urgently, please leave a note at checkout and we will do our best to accommodate your request.
Custom & Personalised Orders
Looking for something tailored to your skin?
We are more than happy to create a custom product to suit your individual skincare needs. Simply send us a message and we can work together to develop a product designed specifically for your skin type.
Gift Wrap & Packaging
Sending a gift?
We’re happy to gift wrap your order or include a personalised note. Simply leave your request in the notes section at checkout.
Product Care & Shelf Life
How should I store my products?
Due to the natural nature of our products, they should be stored in a cool, dry place away from direct sunlight.
What is the shelf life?
Because we avoid harsh chemical preservatives, we recommend using your products within 6 months of purchase. When stored correctly, they will maintain this shelf life.
Patch Testing & Reactions
As with all skincare products, we recommend performing a patch test before full use.
If irritation occurs, discontinue use immediately.
All products are for external use only.
Returns & Exchanges
We take pride in the quality of our products. However, in the rare event that your order arrives damaged or defective, please contact us via our contact page and we will resolve the issue as quickly as possible.
Wholesale & Stockist Enquiries
Interested in stocking our range?
We are always looking for new stockists. Please send us an email to request our wholesale catalogue and order form. If you know a business in your local area that would be a great fit, we’d love to hear from you.
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